Thank you for contacting our technical support. Please fill in the following form to give us useful information about your project. We will analyse your request and contact you shortly

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(Owning a maintenance contract will prioritize handling and treatment of your hotline case)


Additional information

Please add here below any useful information that may help us understanding your project environment:

Important remarks

1. If you are facing issues such as PcVue freezing or crashing, please zip and upload log files sub directory (located in Root\BIN installation directory)

2. You can also zip and upload your project or send us an upload link. If you are using central project management, please upload last version of your PcVue project

3. You can also provide us an architecture scheme of your application

Caution: total size of upload files must not exceed 15 Mbytes

PRIVACY NOTICE

We care about your personal data and want you to know what we are doing with it. The data controller is PcVue Srl, for any question or request contact us by email dataprivacy@pcvuesolutions.com or by mail PcVue Srl, Piazza IV Novembre, 4 20124 Milan, Italy. We collect your first and Family name as well as your company, your professional email address and phone number, we need this data so we can help you with your support request. Our support and sales team will get access to this data so they can follow up with you. We will delete this data 5 years after your support case is solved.

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