You have made significant investments to improve the performances of your installations and wish to securethem through time. PcVue Maintenance Programs protect your investments bringing you necessary updates suitable with actual standards and technologies.
Programs can also include technical hotline support, a 24/7 access to the web knowledge base and other added value services.
Software Update
To give time to PcVue users to integrate the latest versions of the products and to migrate on new operating systems, we support N and N-1 versions of our software. Different versions of our software can cohabitate within the same client or server architecture, permitting then to the users to implement new applications keeping the installed ones. The users can plan his evolution following his will and his own financial and exploitation constraints
Upward compatibility
Since the first versions of PcVue in a Windows environment, we always committed to guarantee:
- A maintain of the product’s functionality from the version N to the version N+1
- An upward compatibility from project done with PcVue version N to PcVue version N+1
- The migration of historical data sets
Technical support
To support our partners in the development and commissioning of their solutions, we propose several channels:
- Hotline with Phone or email support
- Technical website with KB & FAQ
- Video tutorial on our YouTube Channel